Warranty Information
SUPPORT

Warranty Information

Warranty Registration

Owners Manuals

Authorized Service Centers

Retail Price List & Catalog

Contact Us

Archive & Discontinued Items

Like Us on Facebook


Genz Benz warrants all products to be free from defects in material and workmanship, for a period of 3 years from the date of purchase, when purchased from an authorized Genz Benz dealer.

This warranty does not cover normal wear and tear incurred from normal designed use of the product or use of performance beyond its intended design. This warranty is valid in the US and Canada only. Consult your local distributor for local warranty policy.

Preamp and power amp tubes are warrantied by their respective manufacturers for a specific time and are not part of the Genz Benz 3 year warranty period.

Except to the extent precluded by State Law, Genz Benz specifically excludes from this warranty any responsibility for consequential or special damages. This warranty is only effective if a copy of the original sales receipt is presented at the time of warranty service. This limited warranty is completely transferable to any subsequent buyer as long as the original sales receipt is transferred to such subsequent buyer.

GENZ BENZ will repair or replace, at its option, any defective materials provided the product:

  • Has not been misused, abused, tampered, altered, or damaged wither by accident or during shipment. .

  • Has not been modified or repair attempted by unauthorized personnel.

  • Has not been subjected to excessive or insufficient power, i.e. burned or discolored voice coils or crossover components.

  • Has been returned to Genz Benz or its authorized service center, freight pre-paid, together with copy of the original sales receipt, from an authorized dealer.

  • Has been registered with Genz Benz within 10 days of purchase date.

  • Has its original serial number intact and has not been defaced, changed or removed.

Any products which may be used for rentals, while in dealer's inventory, shall be covered from the date of original invoice to the dealer for a period of one year. If rented products are subsequently sold from dealer's stock, this warranty shall be in effect only for the remainder of the one year warranty period not yet used.

Genz Benz makes no other warranties, written or implied, with respect to its products merchantability or fitness for a specific purpose, other than covered in the duration of length of this warranty. This warranty gives you specific legal rights, which vary from state to state.




2012 © KMC Music Inc., All Rights Reserved
As part of our commitment to improve design and quality of our instruments,
Genz Benz reserves the right to change pricing and specifications without notice.
Terms of Use | Privacy Policy